Thoughts, musings, and, hopefully, not too many redundancies on the world of business data. If you missed the irony in the previous sentence, you may struggle with my writing style.

From the Blog

    Four Dimensions of Value from Measurement and Analytics

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    When I describe to someone how and where analytics delivers value, I break it down into four different areas. They’re each distinct, but they are also interrelated. A Venn diagram isn’t the perfect representation, but it’s as close as I can get: Earlier this year, I wrote about the three-legged stool of …

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    The Many Dimensions of Social Media Data

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    I’ve been thinking a bit of late about the different aspects of social media data. This was triggered by a few different things: Paul Phillips of Causata spoke at eMetrics in San Francisco, and his talk was about leveraging data from customer touchpoints across multiple channels to provide better customer …

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    Working Around Sampled Search Data in Google Analytics

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    I got into a discussion of sampling in Google Analytics  with SEO expert and Web PieRat Jill Kocher earlier this year, which led to some profile/filter noodling that seemed worth sharing. Specifically, Jill and I were discussing how, in the world of search engine optimization — where the long tail can be …

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    Facebook Engagement (aka, Facebook Rhetoric <> Facebook Reality)

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    Oh, Facebook. Facebook, Facebook, Facebook. Ours is a tumultuous relationship of unrequited frustration, is it not? I am an analyst, therefore (apparently), you scorn me. And, by “scorn,” I mean “ignore.” You never responded to my letter last year. You don’t return my calls. (Well, that’s not entirely true: you put …

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