Posts Tagged ‘cognitive dissonance’

The Inertia of the Status Quo

4th September 2009 by Tim Wilson No Comments

Some definitions (courtesy of Wiktionary):

status quo — the way things are, as opposed to the way they could be
inertia — The property of a body that resists any change to its uniform motion
cognitive dissonance — a conflict or anxiety resulting from inconsistencies between one’s beliefs and one’s actions or other beliefs

The first two of these can be applied [...]

You Might Be Overanalyzing If…

30th June 2008 by Tim Wilson 1 Comment

I was working with a client last week who was looking to update their lead scoring. This wasn’t any fancy-schmancy multidimensional lead scoring — it was plain ol’ pick-a-few-fields-and-assign-’em-some-values lead scoring. Which is a great place to start.
In this case, the company was in the process of streamlining their registration form on one area of [...]