Judah Phillips wrote a post last week laying out why the answer to the question, “Is web analytics hard or easy?” is a resounding “it depends.” It depends, he wrote, on what tools are being used, on how the site being analyzed is built, on the company’s requirements/expectations for analytics, …
Displaying All Posts Tagged as "crm"
There’s an interesting piece over at SearchCRM with three experts’ predictions for 2009. The first expert — Bill Band of Forrester Research — had an intriguing list of six trends he expects to see in 2009 in CRM suites. The three that really jumped out at me (the bold text …