Gilligan on Data by Tim Wilson

I’ve picked up some new terminology over the course of the past few weeks thanks to an intermediate statistics class I’m taking. Specifically — what inspired this post — is the distinction between two types of statistical studies, as defined by one of the fathers of statisical process control, W. Edwards Deming. There’s a Wikipedia [...]

Like a lot of American companies, Nationwide (Nationwide: Car Insurance as well as the various other Nationwide businesses) goes into semi-shutdown mode between Christmas and New Years. I like racking up some serious consecutive days off as much as the next guy…but it’s also awfully enjoyable to head into work for at least a few [...]

On Monday, we covered the first chapter of this bedtime tale of dashboard creation: a cutesy approach that made the dashboard into a straight-up reflection of our sales funnel. Last night, we followed that up with the next performance management tracking beast — a scorecard that had lots (too much) detail and too much equality [...]

Yesterday, I described my first shot at developing a weekly corporate dashboard for my current company. It was based on the concept of the sales funnel and, while a lot of good came out of the exercise…it was of no use as a corporate performance management tool.
Tonight’s bedtime story will be chapter 2, where the [...]

One of my responsibilities when I joined my current company was to institute some level of corporate performance management through the use of KPIs and a scorecard or dashboard. It’s a small company, and it was a fun task. In the end, it took me over a year to get to something that really seems [...]